Research & Interests

My research interests include electronic commerce, distance education, justification and evaluation of investments in information technologies, impact of new information technologies on organizations and markets, DSS interface design and evaluation, and economic considerations in the design of decision support and intelligent systems.

Selected Publications

Dos Santos B.L., "Information Technology Investments: Characteristics, Choices, Market Risk and Value," Information Systems Frontiers, 2003 (forthcoming).

Dos Santos B.L. and L. Sussman, "Improving the Return on IT Investment: The Productivity Paradox," International Journal of Information Management, 2000, Vol. 20, 429-440.

Dos Santos B.L. and K. Peffers, "Competitor and Vendor Influence on the Adoption of Innovative Applications in Electronic Commerce," Information and Management, Vol. 35, 1998, 175-184.

Peffers, K. and B.L. Dos Santos, "Performance Effects of Innovative IT Applications over Time," IEEE Transactions on Engineering Management, Vol. 43, No. 4, November 1996, 381-392.

Dos Santos B.L. and K. Peffers, "Rewards to Investors in Innovative Information Technology Applications: First Movers and Early Followers in ATMs," Organization Science, Vol. 6, No. 3, May-June 1995, 241-259.

Mookerjee, V.S. and B.L. Dos Santos, "Inductive Expert System Design: Maximizing System Value," Information Systems Research, Vol. 4, No. 2, 1993, 111-140.

Dos Santos B.L., K. Peffers and D.C. Mauer, "The Impact of Information Technology Investment Announcements on the Market Value of the Firm," Information Systems Research, Vol. 4, No. 1, 1993, 1-23.

Dos Santos B.L. and V.S. Mookerjee, "Expert System Design: Minimizing Information Acquisition Costs," Decision Support Systems, Vol. 9, No. 2, 1993. 161-181.

Dos Santos B.L. and K. Peffers, "The Effects of Early Adoption of Information Technology: An Empirical Study," Journal of Information Technology Management. Vol. IV, No. 1, 1993, 1-13.

Hawk, S.R. and B.L. Dos Santos, "Successful Systems Development: The Effect of Situational Factors on Alternate User Roles," IEEE Transactions on Engineering Management, Vol. 38, No. 4, November 1991, 316-327. This paper was abstracted in the Journal of Product Innovation Management, Vol. 9, No. 2, June 1992, pg. 182.

Dos Santos B.L., "Justifying Investments in New Information Technologies," Journal of Management Information Systems, Vol. 7, No. 4, Spring 1991, 71-89.

Dos Santos B.L. and C.W. Holsapple, "A Framework for Designing Adaptive DSS Interfaces," Decision Support Systems, Vol. 5, No. 1, 1989, 1-11.

Dos Santos B.L. and M.L. Bariff, "A Study of User Interface Aids for Model-Oriented Decision Support Systems," Management Science, Vol. 34, No. 4, April 1988, 461-468.